House rules

1. Booking

   To find the right slot, please book at least a week ahead, easiest online via Treatwell.

2. Cancellations

   Let us know as early as possible, at the latest 48 hours before. Appointments not cancelled in time are charged in full.

3. Running late

   If you arrive late, your treatment time is shortened so the next guest doesn’t have to wait. The full price still applies.

4. Before your treatment

   Take a seat in the waiting area. We will come and collect you.

5. Health & contraindications

   Before your treatment, please tell us about allergies, complaints or pre-existing conditions (e.g. diabetes for foot care), as well as a current or possible pregnancy and tumour diseases. For device-based treatments, please also let us know if you have recently had injectables (Botox, hyaluronic acid), so we can allow for any waiting periods and tailor the treatment to you.

6. Mobile phones

   Please keep your phone silent and in your bag during your visit, so you and every other guest can switch off.

7. Smoking

   Smoking is not permitted anywhere in the salon.

8. Animals

   For hygiene reasons we cannot welcome animals in the salon.

9. Payment

   We accept cash and debit card. Gift vouchers are available by phone or directly in the salon.

10. Jewellery and valuables

    Bring as little jewellery and as few valuables as possible. We cannot accept liability for losses.

11. Drinks

    Tea, coffee and still water are on us.

Any questions? Call or write to us, we’re happy to help. We’re glad to have you as our guest. 0660 352 16 26